Refund policy
Return, Refund and Cancellation Policies
At MijhoIndia, we take utmost care to ensure that every product reaches you in excellent condition. Due to the perishable and consumable nature of food products, this policy is designed to maintain strict hygiene, quality standards, and consumer safety.
Return
Food products sold on www.mijhoindia.com are strictly non-returnable once delivered. We do not accept returns for opened, used, or partially consumed products under any circumstances.
Refund & Replacement
Refunds or replacements will only be considered in the following cases:
• You receive a product different from what you ordered
• You receive a damaged product
• The package is received in a tampered or compromised condition
• The product delivered has expired at the time of delivery
• There is a verified manufacturing defect or quality issue
Reporting an Issue
Any issue with your order must be reported within 24 hours of delivery.
To raise a request, customers must share the following:
• Order number
• Clear photographs of the product received
• Clear photographs of the outer packaging and shipping label
• Brief description of the issue
Requests raised after 24 hours of delivery will not be considered.
Product Storage & Handling
Once the product has been delivered, responsibility for proper storage and handling lies with the customer.
MijhoIndia shall not be responsible for any deterioration in product quality arising from improper storage conditions, exposure to heat or moisture, or incorrect usage after delivery.
Packaging Variation
Minor variations in packaging, including small dents, scratches, or cosmetic marks, may occur during transit. Such variations that do not affect product safety, quality, or usability will not be eligible for refund or replacement.
Shelf Life
All products sold on www.mijhoindia.com are within their stated Best Before or Expiry Period at the time of dispatch.
Products received within their valid shelf life shall not be considered defective or eligible for return based solely on remaining shelf-life expectations, provided they meet the minimum safety and quality standards at dispatch.
Verification & Approval
All refund and replacement requests are subject to verification and approval by the MijhoIndia customer support team.
We reserve the right to request additional information, images, or evidence to assess the validity of a claim and to approve or reject requests at our sole discretion.
Refund Processing
Once a refund is approved, the amount will be processed to the original mode of payment used at the time of purchase.
Refunds are typically processed within 7–10 business days. The actual credit timeline may vary depending on the payment provider or banking partner.
Cancellation Policy
Cancellations will be allowed for buyers across the globe if the request is made within 24 hours of placing the order.
To cancel an order, whether in full or partially, please send an email to alittlemore@mijhoindia.com. Make sure to include the order number and product details in your communication.
After 24 hours of placing the order, no requests for cancellation will be accepted.
Once an order has been shipped, it cannot be cancelled under any circumstances.
In case of order cancellation due to stock unavailability, pricing errors, or unforeseen operational issues, a full refund will be initiated to the original payment method.
Contact Us
For any questions, concerns, or assistance regarding returns, refunds, or cancellations, please contact us at:
Email: alittlemore@mijhoindia.com
Website: www.mijhoindia.com