Privacy policy

At A LITTLE MORE, we believe trust is built through transparency.

This Privacy Policy explains how Mijho India Glocal Private Limited ("A LITTLE MORE", "Company", "we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you visit our website, place an order, create an account, subscribe to our communications, or otherwise interact with our products and services.

We are committed to handling your information responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000, and other applicable laws and regulations in India.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

This website is owned and operated by Mijho India Glocal Private Limited, with the brand named A LITTLE MORE, under its ambit.

For the purposes of applicable data protection laws, A LITTLE MORE acts as the Data Fiduciary and determines how and why your personal information is processed. 

2. INFORMATION WE COLLECT

We collect only the information necessary to provide our products, improve your experience, fulfil legal obligations, and operate our business effectively.

Information You Provide Directly

We may collect information that you voluntarily provide when you:

  • Create an account
  • Place an order
  • Subscribe to newsletters or marketing communications
  • Contact customer support
  • Participate in surveys, promotions, contests, or campaigns
  • Submit reviews, feedback, or testimonials

Such information may include:

  • Full name
  • Email address
  • Mobile number
  • Billing and delivery address
  • Order history
  • Customer support communications
  • Product preferences
  • Dietary preferences or allergy-related information voluntarily shared by you

Payment Information

Payments made through our website are processed by authorised third-party payment service providers.

We do not store complete credit card, debit card, UPI PIN, CVV, net banking credentials, or other sensitive payment authentication information on our servers.

Information Collected Automatically

When you use our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Website activity and browsing behaviour
  • Referral URLs
  • Session information
  • Approximate geographic location
  • Cookie and tracking information

This information helps us improve website performance, user experience, analytics, fraud prevention, and security. 

3. HOW WE USE YOUR INFORMATION

We use your information for legitimate business purposes, including:

Order Fulfilment

  • Processing orders
  • Managing payments
  • Shipping and delivery
  • Handling returns, refunds, and replacements

Customer Support

  • Responding to inquiries
  • Resolving complaints
  • Providing service-related assistance

Website Operations

  • Maintaining and improving website functionality
  • Monitoring performance and security
  • Preventing fraud and misuse

Personalisation

  • Understanding customer preferences
  • Improving product recommendations
  • Enhancing user experience

Marketing Communications

With your consent, we may send:

  • Product launches
  • Offers and promotions
  • Newsletters
  • Brand updates

You may unsubscribe from promotional communications at any time.

Legal and Regulatory Compliance

We may process information where necessary to:

  • Comply with applicable laws
  • Respond to lawful government requests
  • Protect our legal rights
  • Prevent fraud, abuse, or unlawful activities

4. LEGAL BASIS FOR PROCESSING

We process your personal information based on one or more of the following grounds:

  • Your consent
  • Performance of a contract (such as fulfilling your order)
  • Compliance with legal obligations
  • Legitimate business interests including customer support, website security, fraud prevention, analytics, and service improvement
  • Other lawful purposes permitted under applicable laws

5. INFORMATION SHARING

We respect your privacy and do not sell or rent your personal information.

We may share your information only where necessary and for legitimate purposes.

Service Providers

We may share information with trusted service providers such as:

  • Payment processors
  • Logistics and delivery partners
  • Customer support providers
  • Technology and cloud infrastructure providers
  • Analytics and marketing partners

These parties are authorized to access information only to the extent necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security measures.

Legal and Regulatory Authorities

We may disclose information where required:

  • By law
  • By court order
  • By government or regulatory authorities
  • To establish, exercise, or defend legal rights
  • To investigate fraud or unlawful activities

Business Transfers

In the event of a merger, acquisition, restructuring, financing, or sale of business assets, your information may be transferred as part of that transaction, subject to appropriate safeguards. 

6. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember user preferences
  • Improve website performance
  • Understand user behaviour
  • Measure marketing effectiveness
  • Enhance security

You may choose to disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

We may also use third-party analytics tools, such as Google Analytics, to better understand website usage and improve our services.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Provide our products and services
  • Maintain business records
  • Resolve disputes
  • Comply with legal, tax, regulatory, or accounting obligations

When personal information is no longer required, we will securely delete, anonymize, or archive it in accordance with applicable laws.

We may retain certain information for longer periods where required to detect fraud, enforce agreements, or comply with legal obligations. 

8. DATA SECURITY

We implement reasonable technical, organizational, and administrative safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our security measures may include:

  • Encryption where appropriate
  • Secure servers
  • Access controls
  • Authentication mechanisms
  • Security monitoring and audits

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for taking reasonable precautions to protect your devices and accounts. 

9. YOUR RIGHTS

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update incomplete information
  • Withdraw consent
  • Request deletion of personal information
  • Opt out of marketing communications
  • Submit grievances relating to the processing of your information

To exercise any of these rights, please contact us using the details provided below.

We may request reasonable verification of identity before processing certain requests.

10. CHILDREN'S PRIVACY

Our website and services are intended for individuals who are legally capable of entering into binding contracts under applicable laws.

We do not knowingly collect personal information from children below the age of 18 years without appropriate parental or guardian consent.

If we become aware that personal information relating to a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, payment gateways, social media platforms, or other services.

We do not control and are not responsible for the privacy practices, content, or policies of such third parties. We encourage you to review their privacy policies before providing any information.