Privacy policy

At A LITTLE MORE, we believe trust is built through transparency.

This Privacy Policy explains how Mijho India Glocal Private Limited ("A LITTLE MORE", "Company", "we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you visit our website, place an order, create an account, subscribe to our communications, or otherwise interact with our products and services.

We are committed to handling your information responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), the Information Technology Act, 2000, and other applicable laws and regulations in India.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

This website is owned and operated by Mijho India Glocal Private Limited, with the brand named A LITTLE MORE, under its ambit.

For the purposes of applicable data protection laws, A LITTLE MORE acts as the Data Fiduciary and determines how and why your personal information is processed.

2. INFORMATION WE COLLECT

We collect only the information necessary to provide our products, improve your experience, fulfil legal obligations, and operate our business effectively.

Information You Provide Directly

We may collect information that you voluntarily provide when you:

Create an account
Place an order
Subscribe to newsletters or marketing communications
Contact customer support
Participate in surveys, promotions, contests, or campaigns
Submit reviews, feedback, or testimonials

Such information may include:

Full name
Email address
Mobile number
Billing and delivery address
Order history
Customer support communications
Product preferences
Dietary preferences or allergy-related information voluntarily shared by you

Payment Information

Payments made through our website are processed by authorised third-party payment service providers.

We do not store complete credit card, debit card, UPI PIN, CVV, net banking credentials, or other sensitive payment authentication information on our servers.

Information Collected Automatically

When you use our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Device type and operating system
Website activity and browsing behaviour
Referral URLs
Session information
Approximate geographic location
Cookie and tracking information

This information helps us improve website performance, user experience, analytics, fraud prevention, and security.

3. HOW WE USE YOUR INFORMATION

We use your information for legitimate business purposes, including:

Order Fulfilment

Processing orders
Managing payments
Shipping and delivery
Handling returns, refunds, and replacements

Customer Support

Responding to inquiries
Resolving complaints
Providing service-related assistance

Website Operations

Maintaining and improving website functionality
Monitoring performance and security
Preventing fraud and misuse

Personalisation

Understanding customer preferences
Improving product recommendations
Enhancing user experience

Marketing Communications

With your consent, we may send:

Product launches
Offers and promotions
Newsletters
Brand updates

You may unsubscribe from promotional communications at any time.

Legal and Regulatory Compliance

We may process information where necessary to:

Comply with applicable laws
Respond to lawful government requests
Protect our legal rights
Prevent fraud, abuse, or unlawful activities

4. LEGAL BASIS FOR PROCESSING

We process your personal information based on one or more of the following grounds:

Your consent
Performance of a contract (such as fulfilling your order)
Compliance with legal obligations
Legitimate business interests including customer support, website security, fraud prevention, analytics, and service improvement
Other lawful purposes permitted under applicable laws

5. INFORMATION SHARING

We respect your privacy and do not sell or rent your personal information.

We may share your information only where necessary and for legitimate purposes.

Service Providers

We may share information with trusted service providers such as:

Payment processors
Logistics and delivery partners
Customer support providers
Technology and cloud infrastructure providers
Analytics and marketing partners

These parties are authorized to access information only to the extent necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security measures.

Legal and Regulatory Authorities

We may disclose information where required:

By law
By court order
By government or regulatory authorities
To establish, exercise, or defend legal rights
To investigate fraud or unlawful activities

Business Transfers

In the event of a merger, acquisition, restructuring, financing, or sale of business assets, your information may be transferred as part of that transaction, subject to appropriate safeguards.

6. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to:

Enable website functionality
Remember user preferences
Improve website performance
Understand user behaviour
Measure marketing effectiveness
Enhance security

You may choose to disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

We may also use third-party analytics tools, such as Google Analytics, to better understand website usage and improve our services.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

Provide our products and services
Maintain business records
Resolve disputes
Comply with legal, tax, regulatory, or accounting obligations

When personal information is no longer required, we will securely delete, anonymize, or archive it in accordance with applicable laws.

We may retain certain information for longer periods where required to detect fraud, enforce agreements, or comply with legal obligations.

8. DATA SECURITY

We implement reasonable technical, organizational, and administrative safeguards designed to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Our security measures may include:

Encryption where appropriate
Secure servers
Access controls
Authentication mechanisms
Security monitoring and audits

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for taking reasonable precautions to protect your devices and accounts.

9. YOUR RIGHTS

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Update incomplete information
Withdraw consent
Request deletion of personal information
Opt out of marketing communications
Submit grievances relating to the processing of your information

To exercise any of these rights, please contact us using the details provided below.

We may request reasonable verification of identity before processing certain requests.

10. CHILDREN'S PRIVACY

Our website and services are intended for individuals who are legally capable of entering into binding contracts under applicable laws.

We do not knowingly collect personal information from children below the age of 18 years without appropriate parental or guardian consent.

If we become aware that personal information relating to a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, payment gateways, social media platforms, or other services.

We do not control and are not responsible for the privacy practices, content, or policies of such third parties. We encourage you to review their privacy policies before providing any information.